CUSTOMER SERVICE

ONLINE

Questions about online purchases

  • TELEPHONE
    • 400 821 6002
    • Monday to Sunday, from 9:00 to 22:00
  • CHAT
    • Monday to Sunday, from 9:00 to 22:00
    • Not currently available. If you wish you can send us an email at contact@zara.cn.
  • SOCIAL MEDIA
    • Wechat: zara_china_official
      Weibo: ZARA

STORES

Enquiries about our stores (organisation and services)

  • TELEPHONE
    • 400 820 2613
    • Monday to Sunday, from 9:00 to 22:00
  • E-MAIL
  • SOCIAL MEDIA
    • Wechat: zara_china_official
      Weibo: ZARA