SHIPPING METHODS, TIMES AND COSTS
Shipping options may vary depending on the delivery address, what time you place your order and item availability.
When you process your order, we will show you the shipping methods available, the cost and the estimated delivery date.
Please note that deliveries are only made on working days.
Please remember that the shipping address of your order must be in the same market/region as where you made the purchase.
SHIPPING TO A ZARA STORE
Deadline: 2-7 working days
Cost: FREE
During your order, we will tell you the available stores and the estimated delivery date.
You have 7 days to collect the order in store. You just need to present the QR code on your electronic receipt. If someone else goes instead, they must show an ID card.
Use our store finder to find your nearest Zara store.
This option is not available for orders that include a HOME large item.
HOME DELIVERY
- Delivery in 2-7 working days - ¥ 10.00
Free shipping over ¥ 199.00 only applies to pure full price orders. - Same day delivery - ¥ 10.00
Free shipping over ¥ 199.00 only applies to pure full price orders.
Same day delivery within Shanghai for all orders placed before 12:00.
Remember that orders including a large HOME item will be charged a corresponding delivery rate.
You can modify the delivery address by accessing your order details in your account; if and when the order status allows to do so.