HelpFrequently Asked QuestionsHOW TO RETURNREFUNDSITEMS AVAILABILITY ORDER STATUSAll help topicsMY ZARA ACCOUNTREGISTRATION AND LOG INMANAGING MY PROFILEMY FAVOURITESITEMS AND SIZESITEMS AVAILABILITY WHAT’S MY SIZE?CUSTOMISED ITEMSCOMPOSITION AND CAREITEMS WARRANTYPRICING POLICYWITHDRAWN ITEMSSHIPPINGSHIPPING METHODS, TIMES AND COSTSORDERS IN SEVERAL SHIPMENTSWHERE DO WE SHIP?PAYMENTS AND INVOICESPAYMENT METHODSPAYMENT SECURITYINVOICESMY PURCHASESONLINE SHOPPINGORDER STATUSCHANGE OR CANCEL AN ONLINE ORDERISSUES WITH MY ORDERONLINE PURCHASE FROM A STORE DEVICEEXCHANGES, RETURNS AND REFUNDSHOW TO RETURNHOW TO EXCHANGEREFUNDSSPECIAL RETURN CONDITIONSZARA EXPERIENCESOUR USED CLOTHING DONATION PROGRAMMESTORE MODE IN THE APPNEWSLETTER
