Delivery methods and costs


The shipping options may vary depending on the delivery address, what time you make your purchase and item availability.

At the time of processing your purchase, we will show you the available shipping methods, the cost and the delivery date of your order.

If your order contains fragrances or cosmetics, the transportation will take extra 1-2days.

Delivery options:

  • Collection at a Zara store - FREE

    In the store of your choice within 2-7 working days.

    Remember that the person who comes to collect the order need only show the e-receipt with the QR code, as long as they are the buyer. If someone else comes in your place, they must also show ID.

  • Home delivery:

    • Standard delivery - ¥ 10.00 / FREE (Orders over ¥ 199.00)

      The estimated delivery time will be between 2-7 working days, depending on the delivery address.

    • The same day you buy it. - ¥ 10.00 / FREE (Orders over ¥ 199.00)

      Same day delivery within Shanghai for all orders placed before 12:00.

Bear in mind that deliveries are only made on working days.